- Operation Cookies
- customer service
I found Operation Cookies on a blog back in April and am so grateful that I did - I like supporting small businesses and veterans. Everyone that I've sent cookies to comments on how delicious they are and one friend even went on to send some herself. Customer service is excellent too - very responsive and helpful. I love Operation Cookies!
Awesome cookies! Will definitely order again.
Good customer service is difficult to come by these days, it’s seems. However, Operation Cookies has, hands down, the best customer service anywhere. The delicious cookies were just the proverbial icing on the cake. We had purchased cookies to be delivered for my Dad’s birthday. The post office had some difficulty with locating the the package (lost it) and missed the delivery date. Even tho it was not the shops fault, they took it upon themselves to go above and beyond so that we could have cookies for my Dads special day. They rebaked cookies for the order and hand delivered them the next day (perks of local businesses)! The cookies were FANTASTIC. My family loved them. However, it was the great custy service that will keep me coming back. I do not live locally to Pittsburgh, but since they ship anywhere, I will be using them from now on, for my cookie confection needs. THANK YOU, Operation Cookies, for the yummy treats and for the great customer care. Jennifer